.Five9 (FIVN) has been awarded the 2024 Aragon Investigation Development Honor for Artificial Intelligence Contact Centers and named a Forerunner in 2 Aragon Analysis World rumors: artificial intelligence Agent Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025. The company was actually recognized as the best key supplier in the artificial intelligence Agent Platforms report.At the core of Five9’s advancement is their vision for The NEW CX, where Artificial Intelligence Professionals and also AI-empowered Human Professionals work together to provide hyper-personalized client adventures. The company recently launched brand new innovations including Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s ideal use innovation in market progression and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Advancement Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research study World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Study Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research study Globe: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Investigation Entire world: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand new CX, ou00f9 Representatives AI et Agents Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was also called an Innovator in The Aragon Investigation Globe for Artificial Intelligence Representative Operating Systems in the ICC, 2025 as well as Aragon Study World for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX System, has been named a victor of the 2024 Aragon Analysis Development Honor for Artificial Intelligence Connect With Centers. In addition, Five9 has been actually called a Leader in two Aragon Investigation Entire world documents: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Call Facility, 2025. This recognition from Aragon Investigation highlights Five9’s setting as an innovator in AI-elevated CX.
The Artificial Intelligence Representative Operating Systems in the ICC, 2025 record roles Five9 as the best
critical vendor rated in
the document, identifying Five9 s tactical sight for AI-driven advancement in CX. At the center of this particular advancement is actually Five9’s vision for The brand new CX where AI Agents and AI-empowered Person Agents team up to provide hyper-personalized, uncomplicated client experiences. By equipping businesses to deliver transformative client interactions while lowering prices and improving efficiency, Five9 is preparing new criteria for AI-powered answers in the connect with facility field.
AI is foundational for making exceptional customer adventures, as well as we are actually honored to become identified through AragonStudy as cutting-edge for our initiatives to propel the smart get in touch with facility onward, mentioned Jonathan Rosenberg, Principal Innovation Police Officer as well as Chief of AI, Five9. Our concentration has been actually, and also will certainly continue to be, assisting businesses supply those knowledge along with simple resources as well as capacities. With each brand-new technology, our experts take a breakthrough for both Five9 and for the business as a whole.
The Aragon Study Advancement award recognizes providers leveraging ideal use technology to not only adapt as markets modify, however to proactively interrupt and update how their markets are going to evolve. Five9 was officially shown along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation awards event.Five9’s commitment to development, specifically its own eyesight for mixturing AI Brokers as well as AI-empowered Human Being Professionals, is actually establishing a brand-new requirement for just how companies may deliver hyper-personalized and seamless consumer knowledge, said Jim Lundy, Creator, Chief Executive Officer as well as Lead Expert, Aragon Investigation. This honor and file identification improves Five9’s dedication to providing AI advancements for CX.
Previously this year, the business introduced new innovations, including Five9 GenAI Center, Five9 GeniusAI, and Five9 Artificial Intelligence Representatives, that change the technique providers come close to CX, steering far better end results for both clients as well as agents. About Five9. The Five9 Intelligent CX Platform, powered by Five9 Brilliant AI, offers a complete suite of options to energy AI-elevated consumer expertises that provide far better company end results and also Deliver Joy to CX.
Our unified cloud-native offering enables hyper-personalized consumer adventures and additional enabled employees, bring in every consumer interaction much more linked, easy, as well as personal. Trusted through 2,500 +clients and also 1,400+ companions around the world, Five9 combines the electrical power of artificial intelligence, our platform, and our people to steer AI-elevated CX.For more information, browse through www.five9.com. Interact with us @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Liberties Set aside.
The id of an Aragon Analysis honor victor is certainly not an endorsement through Aragon Study of any sort of supplier, item, or even company. Sight source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What major awards performed Five9( FIVN) win in 2024 coming from Aragon Research study? Five9 gained the 2024 Aragon Research Study Innovation Award for Artificial Intelligence Connect With Centers and was actually named a Forerunner in 2 Aragon Research Entire world reports: AI Representative Operating Systems in the ICC, 2025, and Intelligent Contact Facility, 2025.
What brand new AI items carried out Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents to transform customer experience administration.How does Five9’s( FIVN )NEW CX vision impact customer service? Five9’s NEW CX eyesight integrates artificial intelligence Professionals with AI-empowered Human Brokers to provide hyper-personalized, uncomplicated consumerexpertises while reducing costs and boosting effectiveness.
What was actually Five9’s( FIVN) strategic position in the Aragon Research World 2025 document? Five9was actually placed as the best calculated seller in the artificial intelligence Representative Operating Systems in the ICC, 2025 file, recognizing their calculated eyesight for AI-driven innovation in CX. When did Five9( FIVN) get the AragonStudy Advancement
Award
?
Five9 was actually formally shown along with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.